As always, the safety and well-being of our teams and guests is the most important thing to us.

We know safety is still important. We will continue to deliver the high standards of hygiene you've seen from us over the last year.

 

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For our Welsh guests - from 26th December, we will be accepting online bookings for a maximum of six people.

For our Scottish guests - please check Government restrictions on the number of households that can socialise together before you book.

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We advise and encourage our guests to use contactless payments. The contactless payment limit is £100, and you can always use Apple Pay or Google Pay.

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Download and register on our app to be able to make a booking, view our menus and use our pay at table service.

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For our English guests and team members, the wearing of masks is a personal preference. 

Guests in Wales and Scotland, please note that it is mandatory for all guests to wear face coverings whilst not seated in our businesses.

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We will continue our thorough cleaning protocols, keeping you safe all day, every day. As usual, tables will be cleaned between every guest.

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Scotland and Wales: Please note that it is mandatory for all guests to provide contact details for Test and Trace, and Protect Scotland, and if this is not provided, we cannot serve you.

MENU AVAILABILITY

Due to current unpredictable circumstances you may find a few of our menu items are occasionally unavailable. You can rest assured that our teams are working hard to keep our supply running as smoothly as possible and will always endeavour to offer you a suitable alternative. As a result, menu descriptions may not accurately reflect the contents of the dish, so it is important that you speak to a member of the team if you have any special dietary requirements before placing your order.

Keeping You Safe

Our teams continue to work tirelessly to ensure we can operate safely and provide the same level of great service.

We’ve compiled a list of questions and answers that will explain your visit to us. These changes ensure we can meet the advice from the UK Government to keep our guests and teams safe.

We ask all our guests to be respectful of these policies.

Safety First

We ask our guests, if they have the following symptoms, or are in isolation, to please not visit our buisnesses:

  • Continuous cough
  • High temperature
  • Shortness of breath

Bookings, Guest and Seating

To ensure you get a table at your preferred time, we advise our guests to book online.

England

It is a personal preference whether guests and team members choose to wear a face covering in our businesses in England.

Scotland

In Scotland it's mandatory for guests and team members to wear a face covering whilst not seated. This does not apply to children under the age of 5, or to guests and team members with medical exemptions.  

Please note that it is mandatory for all guests to provide contact details for Test and Protect, and if this is not provided, we cannot serve you. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit. If you don’t have a mobile phone or an app that allows you to check in, one of our team will be happy to assist you.

Please check Government restrictions on the number of households that can socialise together before you book. From 27th December, we will also be operating a strict table service only basis.

Wales

From 26th December, we will be accepting online bookings for a maximum of six people. For larger groups please contact us directly.​ We will also be operating on a strict table service only basis.

It's mandatory for guests and team members to wear a face covering whilst not seated. This does not apply to guests and team members with medical exemptions.  

Please note all guests must provide contact details for Test and Trace, and if this is not provided, we cannot serve you. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit. If you don’t have a mobile phone or an app that allows you to check in, one of our team will be happy to assist you.

For more information please see our FAQs