Frequently Asked Questions on Gift Cards
My gift card has expired while Harvester is temporarily closed.
If you are concerned that your gift card may expire whilst our sites are temporarily closed, we can extend the expiry date for you. Here’s how...
Check the balance and expiry date of your card or digital code here.
Don't worry, if your card has expired, we can extend the date for you. Just email us your gift card or digital code number to email@example.com
If you are concerned that your card will expire whilst we are in this period of temporary closure, please wait until the date has passed and then send us an email with your gift card or digital card number to firstname.lastname@example.org. Please rest assured your balance will not be lost.
We can’t wait to see you soon.
Where can I buy Harvester gift cards?
Harvester gift cards are available to purchase online. If you order online, you can choose whether your gift card is received by email or text message (e-gift).
You can also buy plastic gift cards from any of our restaurants. Just pop into your nearest Harvester and speak to a team member.
Where can I spend Harvester gift cards?
Harvester gift cards (whether plastic, email or text message) are valid at any Harvester in the UK as well as any other Mitchells & Butlers venue. You can search all available venues here.
In what amounts are your gift cards available?
You can credit our gift cards with any denomination of £5, up to the total value of £250 each.
For how long are they valid?
Our gift cards are valid for 12 months from the date of purchase.
Who can I send an email or text message e-gift to?
Email e-gifts can be sent to anyone with a valid UK email address. Text message e-gifts can be sent to anyone with a UK mobile number starting with 07.
When I order an email or text message e-gift for a friend, how will I know it has been sent?
After you've made payment you should receive an email detailing your order and confirming the delivery of your e-gift.
What if the e-gift, sent by email or text message, is not received?
Email our team with your details and they'll respond to your query as soon as possible.
How do I spend an e-gift card received by email or text message?
Just show the email (either on your smartphone or as a print-out) or text message to your server, who will then redeem it for you.
Do I have to spend all the money on my gift card in one go?
Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.
Where can I find out what the remaining balance is on my gift card?
Click on the 'Check my balance' link on the bottom of our gift cards page and follow the simple instructions.
Every time you redeem an e-gift received via email or text message, you should receive an automatic message telling you what you have left to spend.
Can I order large quantities of Harvester gift cards?
Certainly. Simply call the gift-card team on 0121 498 7098 - the line's open from 9am - 5pm Monday to Friday.
I have an issue with my gift card, but I can't find the answer here.
Email our team, who should be able to help you with any further queries.